For Australian fish & chips shops
Phone ordering for fish & chips shops
ByteRoute answers your fish & chips shop's phone on Friday night, takes the whole family order — grilled or battered, every side — and sends it to the kitchen.
A call your shop takes
“Family pack — four flake, two grilled barramundi, minimum chips, six potato cakes, two dim sims and a tub of tartare.”
Friday 6:30pm, fryers full, and the phone ringing while you are wrapping three orders at once.
01Why it fits
Built for how a fish & chips shop actually runs
Generic phone answering falls over on the details. These are the details.
Grilled or battered, every time
The one distinction that ruins a docket if it is missed. It confirms the cooking method per item before the order goes through.
Knows your fish of the day
Flake, barramundi, whiting, snapper — update availability and pricing on the dashboard and the next caller hears it immediately.
Gets the big family orders right
Long orders with a dozen line items are where phone mistakes cost the most. It reads the whole thing back before confirming.
02Pricing
Priced per shop, not per headache
Less than a weekend shift on the register. No hidden fees, no lock-in, and it scales from one shop to a dozen.
Starter
For quiet suburban shops. Up to 150 calls per month.
$299/mo AUD
- Up to 150 calls / month
- Kitchen dashboard (1 device)
- SMS customer receipts
- Menu & hours management
- Call analytics dashboard
- Email support
- 30-day rolling, cancel anytime
- Popular
Standard
For busy shops doing 10+ calls a day. Up to 400 calls per month.
$499/mo AUD
- Everything in Starter
- Up to 400 calls / month
- Kitchen dashboard (unlimited devices)
- WhatsApp receipts
- Square POS integration
- Multi-location management
- Priority support
- Custom greeting & persona
Busy
For high-volume shops and late-night venues. Up to 800 calls per month.
$899/mo AUD
- Everything in Standard
- Up to 800 calls / month
- Custom integrations (any POS)
- Dedicated account manager
- SLA guarantee
- Custom analytics & reporting
- White-label dashboard
- API access
All prices in AUD · One-off $600 setup
03Questions
Frequently asked questions
What shop owners ask us before they switch the phone over.
04Get started
Stop losing orders to a busy tone
Tell us about your shop and we'll set up a demo on your own menu. Takes under 10 minutes.